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Order Processing Clerk (days)

  • Location: Tilbury
  • Salary: £22,776 to £22,776
  • Type: Permanent
  • Posted: 362 days ago
  • Company: Robertson recruitment

Working on a permanent 4 on 4 off day shift, you will be responsible for making sure customer orders are processed efficiently. Based in a large distribution warehouse, my client is looking for Order Processing Clerks due to business growth and expansion. This is an exciting time to join a growing company. In return you'll receive a competitive salary of £22,700, company pension scheme, ongoing training and development and great chances for progression. Working for a leading player in food distribution, you'll be encouraged to improve existing processes and drive forward improvements, offering savings to the customer.

What is this site like? This is a port based distribution hub with a portfolio of impressive blue chip supermarket clients. It's a site that is incredibly fast paced and still relatively new. There are plans for further expansion and volumes will be increasing.

Reporting to the Order Processing Team Leader, the Order Process Clerk duties include:

  • Processing daily orders from customers via sales systems, fax, phones and e-mail
  • Allocating these orders and inputting them into the WMS
  • Maintaining contact with customers regarding the status of orders - this is a varied base of 20 different customers
  • Chasing through order discrepancies and updating customers on the stock available
  • Systematically inputting orders into the WMS from the daily load plans
  • Liaising with warehouse pickers and transport to ensure orders are picked and dispatched on time
  • Updating the WMS in the case of modified/ cancelled order as requested by the customer
  • Constantly analyzing ways in which the operation can be improved, providing maximum productivity and ultimately providing savings to the customer

Requirements for the Order Process Clerk:

  • Experience within a logistics environment i.e. a warehouse/ transport office
  • Willingness to Sunday to Thursday 6am - 6pm (fixed on days)
  • Familiarity with different systems is a strong advantage, ideally Red Prairie, SAP or JDA Dispatcher
  • The ability to stay calm whilst balancing multiple customers demands
  • Previous experience in a food picking operation is advantageous
  • Methodical and accurate working style
  • Good administration and organisational skills
  • Willingness to cover different hours occasionally due to colleague sickness/ holiday


  • Competitive salary of £22,700
  • Company pension scheme
  • Ongoing training and development - the company will support and pay for external qualifications
  • Overtime available
  • Generous holiday entitlement
  • Long service awards
  • On-line discounts on great products
  • The chance to get ahead and work for the leading temperature controlled distributor - with national promotion opportunities
  • Opportunities to work with a prestigious client base
  • There is plenty of room to develop and progress

This role would suit a Stock Control Clerk, Inventory Clerk, Logistics Admin Clerk, Warehouse Clerk or Sales Order Clerk looking to progress in a new environment